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INDEX:

Preventive Maintenance
Treating Spots On Carpets
Hillyard Spot And Stain Chart
Interim Cleaning (Bonnet & Extraction Cleaning)
Deep Cleaning
Shampooing
Special Hillyard Carpet Treatments
Hillyard Carpet Solutions

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The new 14-page guide will provide you with comprehensive carpet cleaning procedures for the most popular cleaning equipment and methods using the latest advancements in cleaning chemistry.


HILLYARD CARPET SOLUTIONS
CARPET CARE PRODUCTS

Carpet Solutions is a complete, compatible line of products that marks a major advancement in carpet cleaning technology. Each product has been formulated with the best cleaning chemistry to get the most out of today's carpeting. Whether you maintain a few thousand square feet of carpeting or a million, Hillyard Carpet Solutions products are designed to maximize your labor and equipment efficiencies.

PREVENTIVE MAINTENANCE

Matting
The life expectancy of carpeting can be greatly extended with proper preventive maintenance. The use of walk-off mats is the first defense in protecting carpeting. The value of mats and the amount of soil and moisture captured cannot be over emphasized. The central factor in mat selection is a mat's ability to trap dirt, as well as its ability to absorb liquids brought in by foot traffic.

Preventive maintenance should occur outside the building as well. More than 75 percent of soil in any building is tracked in. Keep sidewalks clean to reduce soil and moisture migration into the building.

Vacuuming
An essential element of preventive maintenance of carpeting is daily vacuuming of high traffic areas and scheduled vacuuming of medium and low traffic areas, as well as edging.

The major tool in carpet maintenance is the vacuum cleaner. Using the proper vacuum cleaner is important to properly clean a carpet and to ensure satisfactory job production. The following should be considered when purchasing vacuum cleaners:

  • Ease Of Service - Bags, belts, and brushes should be easy to replace. When major repairs are needed, a reputable dealer should be nearby.
  • Ease Of Use - Difficult to operate machines reduce productivity because personnel simply do not like to use them.
  • Filtration - A major consideration should be to improve indoor air quality by using machines with strong suction and advanced filtration systems. An enclosed, high efficiency particulate air (HEPA) filter is of great importance for sensitive areas such as computer rooms, surgical suites, and clean rooms.
  • Ergonomics - Repetitive motion injuries are more commonplace within the work force. Advanced ergonomic designs should be considered when purchasing vacuum cleaners.

Whether you are using canister, upright, backpack, or wide-area vacuums, ensure that your personnel are properly trained on the use and maintenance of the machine.

SPOTTING

Preventive or daily maintenance of carpeting includes routine removal of spots and spills. It is important to remove spills as soon as possible to prevent staining.

Identifying carpet type should be a consideration in all carpet cleaning. Is it synthetic or natural? Nylon is the principal fiber used in the majority of carpet produced today. Check with your Hillyard sales consultant for specific recommendations on products and procedures for the type of carpet you have.

  • Always check for colorfastness before applying any cleaning solution to the carpet.
  • Find an inconspicuous place to test.
  • Apply the cleaning solution full strength.
  • Wait at least 5 minutes.
  • Check for any color change and blot with a clean white towel to see if there is any transfer of dye.
  • If the pretest shows any adverse effects, call your Hillyard sales consultant for advice.

General spot removal procedures include these steps:

  • ·Set out Wet Floor signs and take precautionary steps by wearing disposable rubber gloves and eye protection.
  • Remove excess solids by scraping or vacuuming, and liquids by blotting with a clean, absorbent white towel. Hillyard Sorb-It® is also excellent for absorbing spills .
  • Apply the appropriate cleaning product in the order shown on the Spot Removal Chart below.
  • If the spot is unknown, apply Carpet Spotter Gel to surface spots, or Carpet Spotter to spills.
  • Agitate the spot from the outside edge to the center using a bone scraper or other smooth edged instrument, such as a spoon.
  • Blot and rinse after applying each cleaning product.
  • When finished, rinse thoroughly. You cannot rinse too much, but under-rinsing will leave residue that can cause rapid resoiling. If available, an extractor is recommended for the rinsing process.
  • Allow carpet to thoroughly dry before removing Wet Floor signs and opening to traffic. Carpet blowers will aid in the drying process.

Note: For removal of blood, fecal matter, urine, and other body fluids, use the Spill Response Kit as shown on the Spot Removal Chart.

 

 HILLYARD CARPET SPOTTING CHART




INTERIM CLEANING

Despite regular vacuuming and spot removal, carpets eventually become soiled. Depending on traffic and soil load, interim cleaning may be used as often as once a week, or as infrequently as every two months.

Bonnet Cleaning
A popular form of interim cleaning is bonnet cleaning. If done properly, this method can enhance a carpet's appearance with surprising results.

Bonnet cleaning is a "worker friendly" system that offers minimal downtime, requires no special equipment, and is economical. At the heart of the Hillyard bonnet cleaning system is Deep Action® cleaner. It is phosphate free, has a neutral pH, and pleasant fragrance, as well as being suitable for use on Advanced 5th Generation Stain Resistant carpets. Another important feature of Deep Action is that it leaves absolutely no residue. Hillyard also offers a bonnet cleaner in the Arsenal® System.

Hillyard recommended procedures for bonnet cleaning:

  • Set out Wet Floor signs, remove obstructions from the area to be cleaned, and vacuum thoroughly.
  • Mix Deep Action at a 1:6 ratio (20 oz. per gallon of water) in a pump-up sprayer.
  • Remove spots by following the Spot Removal Chart.
  • Apply the Deep Action solution to approximately 200 square feet of carpet to be cleaned, holding the nozzle of the sprayer at least 12" above the carpet pile.
  • Allow the cleaner to dwell on the carpet for at least 5 minutes.
  • Soak a Deep Action bonnet in a mop bucket filled with clean, cool water and wring out.
  • Lay the moist bonnet on the carpet that has been sprayed and center the drive brush of a standard speed floor machine over it.
  • Work the machine and bonnet over the carpet using overlapping, circular motions. As one side of the pad becomes dirty, flip it over to the clean side. When both sides are soiled, rinse it in clean water, wring out, and reuse.
  • Continue to clean 200 square foot sections until all of the assigned area is clean.
  • Allow carpet to thoroughly dry before removing Wet Floor signs and opening to traffic. Carpet blowers will aid in the drying process.
  • To prevent rust and stains when replacing furniture, use aluminum foil or furniture leg coasters.

Light Extraction
Another popular procedure for interim cleaning today is the use of small, self-contained, portable extractors. These units spray a solution into the carpet pile, agitate with a cylindrical brush, and vacuum up the soiled solution as the operator walks backwards pulling the machine. For interim cleaning, it is recommended to pull the extractor quickly over the carpet pile to remove primarily surface soil and allow for faster dry time.

Hillyard recommended procedures for light extraction:

  • Set out Wet Floor signs, remove obstructions from the area to be cleaned, and vacuum thoroughly.
  • Mix Hillyard Carpet Pre-Spray & Traffic Lane Cleaner at a 1:64 ratio (2 oz. per gallon of water) in a pump-up sprayer.
    Hillyard also offers a pre-spray in the Arsenal® System.
  • Remove spots by following the Spot Removal Chart.
  • Apply the pre-spray solution to approximately 200 square feet of carpet to be cleaned while holding the nozzle of the sprayer at least 12" above the carpet pile.
  • Allow the cleaner to dwell on the carpet for at least 5 minutes.
  • Fill the extractor with clean, hot water, not to exceed 150 degrees.
  • Plan your work so you extract the carpet away from the electrical outlet with each pass.
  • Operate the extractor by walking backwards and pulling quickly while dispensing the hot water and picking it up with the vacuum head.
  • End each pass by pulling the machine back a few inches after the pressure-spray switch has been released. This will ensure that the end of the pass is well vacuumed.
  • Overlap each pass to insure thorough cleaning.
  • Continue to clean 200 square foot sections until all of the assigned area is clean.
  • Allow carpet to thoroughly dry before removing Wet Floor signs and opening to traffic. Carpet blowers will aid in the drying process.
  • To prevent rust and stains when replacing furniture, use aluminum foil or furniture leg coasters.

Note: For a healthier environment, Hillyard Carpet Sanitizer may be used for pre-spraying and in the solution tank of the extractor. Follow label directions.
 

DEEP CLEANING

Over a period of time, soil, sand, and grit become lodged at the base of the carpet fibers and must be removed, especially in high traffic areas. Cleaning at this stage requires aggressive agitation, cleaners, and pressurized hot water. Deep cleaning should be done quarterly, semiannually, or annually depending on traffic and soil loads.

Extraction
Included in this group of carpet cleaning equipment are large, box-style extractors. This equipment uses cleaners and hot water under high pressure with large vacuum motors and usually some form of power head.

Truck mounted extractors offer one of the most aggressive forms of carpet extraction. This type of equipment heats water to the ideal temperature and uses high pressure, cleaners, heavy duty suction, and agitation to remove the dirt and grit. An operator can extend hoses up to 600 feet from the equipment with minimal loss in effectiveness.

Several companies market extractors that are self-contained and afford all the benefits of the box-style extractor. They are normally self-propelled and have built-in power brushes. The benefit of this equipment is the ability to clean large areas of carpet thoroughly in minimal time. These extractors have large holding tanks which can allow operation for an entire shift without refilling.

Recommended procedures for deep cleaning extraction:

  • Set out Wet Floor signs, remove obstructions from the area to be cleaned, and vacuum thoroughly.
  • Mix Hillyard Carpet Pre-Spray & Traffic Lane Cleaner at a 1:32 ratio (4 oz. per gallon of water) in a pump-up sprayer. Hillyard also offers Carpet Pre-Spray in the Arsenal® System.
  • Remove spots by following the Spot Removal Chart.
  • Spray the cleaning solution to approximately 400 square feet of carpet to be cleaned while holding the nozzle of the sprayer at least 12" above the carpet pile.
  • Allow the cleaner to dwell for at least 5 minutes.
  • Mix 1 oz. of Hillyard Clean Action® II extraction cleaner per gallon of hot water (not to exceed 150 degrees) in the solution tank of the extractor. Hillyard also offers Clean Action II in the Arsenal® System.
  • Plan your work so you extract the carpet away from the electrical outlet with each pass when using a self-contained or box-style unit.
  • Operate the self-contained extractor by walking backwards and pulling very slowly while dispensing the Clean Action II solution and picking it up with the vacuum head.
  • End each pass by pulling the machine back a few inches after the pressure-spray switch has been released. This will ensure that the end of the pass is well vacuumed.
  • Overlap each pass to ensure thorough cleaning.
  • Continue to clean 400 square foot sections until all of the assigned area is clean.
  • Allow carpet to thoroughly dry before removing Wet Floor signs and opening to traffic. Carpet blowers will aid in the drying process.
  • To prevent rust and stains when replacing furniture, use aluminum foil or furniture leg coasters.

Note: For a healthier environment, Hillyard Carpet Sanitizer may be used for pre-spraying and in the solution tank of the extractor. Follow label directions.

SHAMPOOING

Carpet shampooing has been a standard deep cleaning method for many years and remains a viable method with the advent of Hillyard Clean Release®. It is a concentrated formula with deep cleaning foam that is phosphate free, has a neutral pH and a pleasant pine fragrance, and is suitable for use on Advanced 5th Generation Stain Resistant carpets.

Recommended procedures for shampooing:

  • Set out Wet Floor signs, remove obstructions from the area to be cleaned, and vacuum thoroughly.
  • Shampooing with Clean Release requires a shampoo machine or rotary shampoo system.
  • Pre-spray the carpet with Hillyard Carpet Pre-Spray & Traffic Lane Cleaner diluted at 4 oz. per gallon of water. Work 200 square foot areas until all of the assigned area is clean.
  • Mix 4 oz. of Clean Release per gallon of water in the solution tank of the machine.
  • Work the rotary shampoo machine in tight overlapping circles with the solution feed on. Turn off the solution feed and work back over the area a second time.
  • When using a shampoo machine, operate it in a back and forth motion to ensure the Clean Release foam is adequately worked into the carpet fiber.

    After shampooing:

1) Use a wet vacuum to pick up soil and foam. Vacuum when carpet is dry.

OR

2) Extract with Hillyard Nutra-Rinse® mixed at 4 oz. per gallon of water.

  • Due to the high foaming properties of shampoo, you should add Hillyard Defoamer II to the recovery tank of the wet vacuum or extractor.
  • Allow carpet to thoroughly dry before removing Wet Floor signs and opening to traffic. Carpet blowers will aid in the drying process.
  • To prevent rust and stains when replacing furniture, use aluminum foil or furniture leg coasters.

SPECIAL HILLYARD CARPET TREATMENTS

Hillyard offers additional carpet care products to meet special needs. In areas where spills and spots are a problem, Soil-Stop® will do an excellent job of retarding spots and spills and allow for more efficient vacuuming. It can be mixed with Hillyard Clean Action® II, Deep Action®, or water to treat new or freshly cleaned carpet. Simply follow the label directions.

For carpeted areas containing sensitive electrical and computer equipment, Hillyard Carpet Anti-Stat effectively stops annoying static shock in carpets by continuously controlling electrostatic discharge. It can be easily applied with a pump-up pressure sprayer or hand sprayer. Note: Do not use on Advanced 5th Generation Stain Resistant carpets.

To control odor-causing bacteria in your carpets and enhance your building's environment, clean with Hillyard Carpet Sanitizer. It may be used in an extractor or as a bonnet cleaner. Note: Do not use on Advanced 5th Generation Stain Resistant carpets.

For recurring odor problems, use Hillyard Odor Counteractant, a water-soluble malodor eliminator. It is formulated to suppress a wide range of objectionable odors without leaving an offensive, masking perfume. Its economical 1:256 dilution ratio is effective for suppressing odors from pets, urine, fecal matter, food, cooking odors, smoke, vomit, body odors, and mildew. Odor Counteractant is available with a Lemon or Herbal fragrance. For spray applications, dilute at 1 oz. per quart.

Hillyard Liquid Enzyme II is an indispensable item for carpet care. Liquid Enzyme II is a ready-to-use, live, bacterial digestant (USDA authorized in category C1) that is a natural deodorizer for organically produced odors such as those found in milk, urine, and fecal matter.

Hillyard Take Down™ is a powerful deodorizer fortified with enzymes that is perfect for removing odors from carpets. Simply add one or two ounces of Take Down per gallon of cleaning solution in a carpet extractor to remove odors and provide residual protection. Take Down is packaged in easy-to-use quarts and is available in cherry, green apple, and fresh and clean fragrances.

 
© 2001 Hillyard, Inc.

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